Privacy Policy

At VEDA AYURVEDA WELLNESS PRIVATE LIMITED (“Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

This policy applies to all users of the website and customers purchasing our Ayurvedic wellness products including Shilajeet, Slimy Fit, Pilonid Capsules & Cream, and Ortho/Pain Relief Oil.

1. Information We Collect

We may collect the following information:

• Full name
• Mobile number
• Email address
• Billing and shipping address
• Payment information
• Order details and purchase history
• IP address and device/browser information
• Communication records with customer support

2. How We Use Your Information

Your information may be used for:

• Processing and delivering orders
• Customer support and communication
• Sending order updates and notifications
• Improving website performance and user experience
• Marketing and promotional communication (only where permitted)
• Fraud prevention and security purposes

3. Payment Security & Data Protection

Your payment security is extremely important to us. All online transactions are processed through PCI-DSS compliant, industry-certified payment gateway partners (including PhonePe Payment Gateway).

We do not store your debit/credit card numbers, CVVs, PINs, or net banking passwords on our servers. All sensitive data is transmitted via Secure Socket Layer (SSL) technology and encrypted throughout the transaction process.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may only be shared with:

• Shipping and logistics partners
• Payment gateway providers
• Technology/service providers supporting website operations
• Government or legal authorities if required under applicable law

5. Cookies & Tracking Technologies

Our website uses cookies (small text files placed on your device) to collect standard internet log information and visitor behavior data. We use cookies to:

• Maintain your active session, such as keeping products in your shopping cart.
• Understand and save your preferences for future visits (e.g. login credentials, preferred settings).
• Compile aggregate data about site traffic and interactions to offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some of the features that make your site experience more efficient may not function properly.

6. Data Protection

We implement reasonable security measures to protect customer information against unauthorized access, misuse, alteration, or disclosure.

7. Marketing Communication

We may occasionally send promotional offers, wellness updates, or product-related information via email, SMS, or WhatsApp. Users may opt out anytime.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Children’s Privacy

Our products and services are intended for individuals above 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

Veda Ayurveda reserves the right to update or modify this Privacy Policy at any time without prior notice.

11. Contact Information

For any privacy-related concerns, users may contact us at:

VEDA AYURVEDA WELLNESS PRIVATE LIMITED
Address: Unit No.1245, 12th Floor, Galaxy Diamond, Plot C 1A, Sector 4, Bishrakh, Noida, Gautambuddha Nagar, Uttar Pradesh - 201306
CIN: U46497UW2026PTC251740
Email: vedaayurveda6100@gmail.com
Phone: +91 87967 74161